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The lost claim ticket nightmare



The luggage check process is your guest’s first and last interaction with your hotel.


Although it may seem simple, the process is outdated and it can be frustrating. Chexology empowers you to elevate these crucial touchpoints with an easy digital process so you give your guests a visit to remember.


With Chexology, your guest receives their luggage claim number via text message instead of a paper claim ticket stub to hang onto.



Now, as they are enjoying their stay, they aren’t worried about keeping track of their paper claim ticket.


When it goes missing, everyone is frustrated. You're losing time and money.


With our digital claim ticketing system, guest names are searched and items returned quickly.


You get satisfied guests and stress-free staff.

We understand how many high-end hotels and resorts like yours don’t want to feel outdated or behind the curve. Delivering an exceptional guest experience is your competitive advantage and is crucial to your success. Now more than ever.


Chexology empowers you to step into the future with an easy digital process so you give your guests a visit to remember.




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